Great Idea For A Disloyalty Program

picture-14World-renown coffee chain, Starbucks, is launching a new loyalty program for 2010. Starbucks has struggled to maintain loyalty programs in the recent past, due to customer groups and their continued efforts to try and bend the rules to their favor. Under the new loyalty program plan it appears that many Starbucks customers will be losing a 10 percent discount but will be gaining a variety of benefits and perks, such as WiFi usage and other coffee-related items offered at their stores.

In other loyalty program-relates news (anti-loyalty program may be a better fit), Gwilym Davies, the World Barista Champion (I’m not a coffee lover so I’ll reserve judgment here) has launched what may be the first “disloyalty program.” Under the program (which apparently benefits multiple stores, not just one), the world’s favorite ambassador of coffee wants to encourage people to try different brews in and around London. If you use the card at eight or so different coffee shops you’ll get rewarded with free coffee.

Here at UnderstandingMarketing.com we’ve always been big fans of loyalty programs that are tied in together with other small businesses that don’t necessarily compete with each other but rather complement each other. As an example (and pointed out by resident marketing expert Chrisanne Sternal), a wedding photographer, cake decorator, planner and invitation company can all team together since they, for the most part, share the same customers without competing directly with one another. This type of a relationship is great to share in the costs of marketing so that you each help to grow one another’s business.

What are your thoughts of a disloyalty program?

Examples Of How Sex Sells In Marketing

picture-13There are plenty of marketing experts who believe sex sells in a marketing campaign or advertisement. Why? Because there are plenty of consumers who buy into it. Of course, using sex in marketing is one of the oldest tricks in the book, especially when you consider that sex has been used as a marketing ploy as far back as the Greek and Roman empires. Television networks certainly use sex to promote their shows. For some companies, if it ain’t broke, don’t fix it, right?

We’re not suggesting any companies, small businesses or entrepreneurs use sex in their marketing. We’ll leave that up to your discretion. But we will show you a few recent examples of how some companies (many of them you will be familiar with) have used sex or sexual innuendos in their marketing and advertising to attract attention.

Reebok “Better Butt” TV Spot

Athletic shoe and clothing company Reebok has a television commercial playing that talks about a pair of Easy Tone shoes – although this is hard to deduce after watching the spot that’s filled with sex in marketing. This is because the messaging and camera work are blatantly trying to get your mind on something else. What’s interesting to note here is that Reebok is no longer trying to be smug about the “sex sells” theme in this ad. In fact, they want to make sure all you do is stare at some young woman’s behind (notice how the cameraman actually tries to focus on the shoes but just can’t resist on getting back to the butt). What do you think? Clever marketing, or another case of sex in advertising “rear” ing its ugly head?

Carl’s Jr. Ultimate Salad Lunch Date with Kim Kardashian

Another fast-food hamburger chain has jumped into the sex in marketing fray. Carl’s Jr., based in Southern California, has launched a campaign that invites people to enter to win a lunch date with attractive celebrity Kim Kardashian.

Naturally, many of these types of television commercials have upset women’s groups and have certainly brought into question the effectiveness of using sex in marketing to sell a hamburger, chicken sandwich or salad.

One would argue its effectiveness of getting attention, but on the other hand, unless you’re blogging about it are you truly going to remember the actual product the company was actually pushing?

Creating Discussion

Welcome or not what these sex in marketing kinds of ads have a tendency to do is stir up a little controversy and create discussion. The companies behind these ads will often say they don’t mind a little controversy because they most likely feel the ensuing debates won’t detract from their core audience from making a purchase. In other words, Carl’s Jr. being talked about on Bill O’Reilly (see below) won’t translate to fewer 17-year-old customers from salivating over the product on television – the burger, too. Oh by the way they’ll still get plenty of people to sign up for their lunch date campaign despite being on The O’Reilly Factor.

Quiznos Toasty Torpedo

Here’s one more example of a television spot that aired earlier in the year. This is a good example of using sexual innuendo in a commercial rather than attractive young females. In the below spot you’ll want to pay attention to the word choice and mannerisms used by both the Quiznos employee and the talking oven:

As a small business owner or entrepreneur the choice is completely up to you. We’re not saying you should or should not use sex in marketing and television advertisements. Only you can make that call. What’s interesting in these examples is that these are all companies that have well-known and established brands. A little controversy may not affect them in a large way. For you it may be different. A small business is a little more vulnerable to what a little controversy may bring, especially if your audience is mostly local. The last thing you want is to create a scenario in which angry people picket outside your store.

What do you think about these ads? Do they cross the line or are they clever ways of reaching their target audience? Please leave comments!

6 Successful PR Tips To Help Build A Small Business

entrepreneurMarketing is a positive way to help your business grow whether it is small or large. There are many ways for small businesses to get its product and/or business more exposure.

#1. Do it yourself. Doing your own PR and marketing may take up some of your day but it can be worth your while. It can help you save money and establish a relationship with others that you meet while networking your business. If you’re worried it may take up too much of your time, create a schedule on when to do your PR and marketing and stick to it.

#2. Make time to donate. I believe that every business should have at least one charity to donate to or sponsor. When customers see that your business helps others, they are more likely to be interested in what your business has to offer. Donation will not only get your business out there but you will be helping others in the process and when you help others that is the greatest feeling. My company is a family business so I thought that it was important for my children to be involved when making donations to charities because it will help them have a sense of appreciation for what they have and feel good about helping others that are less fortunate.

#3. Blogging is the new way to market your business. Having a blog of your own or blogging on someone else’s blog is a good way to give your business the exposure that it needs. There are thousands of different blogs out there and some will even rate your product if you send them a sample.

#4. Write a newsletter. Creating a monthly newsletter can help by letting your customers know about important upcoming dates for your company, keeping them informed about sales, giveaways etc.

#5. Focus on your target market. After you find your market make sure to do your research.

#6.Create your own press release. Who knows more about your company than you? After creating your press release make sure to post it everywhere for exposure. While there are services that offer to do this at a low price, creating your press release is also a good way to get it printed in the newspaper because it is already done for the editor. Just make sure to create a topic that will catch the eye.

Being your own PR will not only help build your business but it is a good way to reduce expenses. If you do hire a PR professional to market your business make sure you stick to a budget. Happy marketing!

Editor’s Note: Sherrie High Mitchell is the founder and CEO, along with her husband Gary, of Future Leader of the World (FLOW). Our apparel is targeted towards youth and adults by helping them to believe in themselves and never give up.